The art of freelance customer service
When you think of customer service, be it as a freelancer or a large corporation, you probably think about rectifying…
Startups: refined UX vs. quick rollouts
A startup, by definition, is an entity with limited resources. Those resources could be budget, time, talent, or anything related,…
Are creative business cards counter-productive?
Being a business owner, entrepreneur or even just a freelancer can sometimes have its slower moments. When things get a…
Dramatically increase earnings with a simple to-do list hack
I was getting ready to quit my job and start a new company. It was one of those moments where…
Requests for free work: Surprising revelations
A former coworker of mine, James Harmon, is a bright and very talented designer with experience in some top corporations….
Convince your boss about telecommuting
When I was a kid, I remember driving with my father during the gas crisis of the early 1970s. We…
Atomicdust: explaining design process
A St. Louis design group announced a special gathering at a local design studio for a program entitled, “Educational Night:…
Part-time jobs for creatives that help your business sense
Let’s share a dirty little secret that really isn’t so secret: the economy is bad and it’s impossible to make…
A better project approval process
[Editor’s note: This is a sponsored review for Approval Manager 2012] Getting your designs approved by clients in a timely…
How to guarantee return clients
“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with…
4 reasons you still aren’t successful
There are a lot of articles that will try to tell you what you are doing wrong and how to…
Building your web design all-star team
Web design is a multidisciplinary craft. So why do so many of us try and do everything ourselves? Maybe it’s…
The art of charging more as a freelancer
All freelance designers and developers eventually have to face these ultimate questions; “How much should I charge for my services?…
5 things designers can learn from sports
Right now, we are surrounded by so many great sports leagues. Whether you prefer baseball, basketball, football or even hockey,…
5 reasons why your web design résumé sucks
Hiring a web designer is like sorting packages. Hundreds of applications filter in. Before you can even get to the…
Protecting yourself as a designer
Graphic design is one of those job that everyone needs but whose value perhaps not everyone appreciates. People who don’t…
Stop obsessing over HTML5 and CSS3
As web designers, we all seem obsessed by HTML5 and CSS3 at the moment. Endless posts, tutorials and discussion about…
How to make money from a $3000 website
I don’t believe that the $3000 client is the lost cause we often think they are. Sure, for most agencies,…