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The concept of constraints in design can be defined as the practice of limiting user actions on a system.
Constraints limit the actions that can be performed by the user, thus increasing the usability of the design and reducing the likelihood of operator error.
There are two models of constraint: physical and psychological. Physical constraints decrease the sensitivity of controls and prevent or slow undesired actions and psychological constraints will aid in the intelligibility of your design and make it more intuitive.
Let’s take a closer look at the finer points.
Physical constraints
The first model, physical constraint, refers to the ability to constrain the user’s actions using a physical object, be it actual or virtual. There are three types of physical constraints: paths, axes, & barriers.
Paths restrict user action to linear or curvilinear motion. This is accomplished most frequently by the use of grooves or channels. Paths are particularly useful in controls where the control variable range is relatively small. A familiar example would be the volume bar on the iTunes interface. As you can see, there is no way to misuse this module.
Axes direct user action into rotary motion. This has several benefits, most notably enabling the control to be of expansive or infinite in length, yet able to exist in a small space. An example of this is the rotate tool within the reflect dialogue box in Illustrator CS6. Here you are given the option to rotate the object 360 degrees with an axis-based control guiding your movement.
Barriers absorb or redirect user actions. By doing this, barriers are able to slow, deflect, or cease user actions that are not conducive to a successful experience. A sound example of creating a barrier is the common “are you sure you want to perform this action?” dialogue box that can be found on many interfaces, particularly e-commerce interfaces.
Psychological constraints
The second model, psychological constraint, refers to the technique of limiting possible user actions by leveraging the way people perceive their environment. There are three methods of executing psychological restraints: symbols, conventions, and mapping.
Symbols communicate through text, icons, and sounds. Symbols are useful for categorizing, clarifying, and cautioning users about certain actions. A good example of symbols being used for constraint in design would be the error sound that a PC makes when an entry is incomplete or invalid. This serves as a warning to the user that additional actions are necessary.
Conventions constrain user action by calling upon learned customs and exercises. For example, picture a red button next to a green one. One need not think very hard to understand the implication of using one vs. the other.
Mappings influence user behavior by creating a perceived relationship between elements of a particular design. For example, a set of radio buttons placed closely to a list of choices implies the relationship between the two elements. Mappings are useful for illustrating possible actions for the user based on prominence, position, and appearance of the controls.
Using constraints
Whilst constraining user behaviour instead of enabling it may initially seem counter-intuitive, by limiting what actions users can undertake, we can focus on perfecting those limited options. Understanding and implementing constraints will aid in usability and help your users engage your design with minimal error, thus creating a more effective overall experience.
What forms of constraint are most effective? How carefully do you plan constraints in your UI design? Let us know in the comments.
Featured image/thumbnail, contraint image via Shutterstock.
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